Professional Commercial Ice Maker Repair in Charlotte

Common issues include:

Ice machine not producing ice

‍If your commercial ice maker suddenly stops producing ice, the most common causes are a clogged water supply, a failed inlet valve, or internal freeze-ups. Our technicians run a full system diagnostic to restore consistent production quickly.

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Slow ice production

‍When your ice machine is running but making ice much slower than normal, it’s often due to poor airflow, scale buildup, or weakened refrigeration components. We clean, descale, and optimize the freeze cycle for maximum output.

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Hollow or thin ice cubes

‍Thin or hollow cubes point to low water flow or freeze cycle imbalance. We test pumps, valves, water pressure, and cycle timing to restore proper cube density.

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Ice has a bad taste or odor

‍Strange-tasting or foul-smelling ice is usually caused by dirty filters, stagnant water, mold, or contaminated internal lines. We deep-clean and sanitize the entire system and replace old filters for safe, fresh-tasting ice.

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Dirty, cloudy, or discolored ice

‍Cloudy or dirty ice indicates mineral buildup, a filtration issue, or bacteria in the system. We descale, sanitize, and restore crystal-clear, food-safe ice production.

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Water leaking from the machine

‍Leaks can come from cracked tubing, loose fittings, clogged drains, or bad pumps. We quickly identify the source and prevent water damage to your floors and equipment.

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Ice machine freezing up

‍Freeze-ups occur when sensors fail, water flow is interrupted, or airflow is restricted. We defrost the system, reset sensors, and prevent repeat freeze-ups.

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Ice bin not filling even though system is running

‍A machine that runs but doesn’t drop ice usually has a harvest cycle failure, weak water pump, or faulty thermistor. We restore normal harvest function so the bin fills properly.

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Machine overheating or shutting off randomly

‍Commercial ice makers overheat when condenser coils are dirty, fans fail, or ventilation is blocked. We restore proper airflow and protect the compressor from burnout.

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Loud noises, grinding, or rattling sounds

‍Unusual noises typically signal a failing motor, worn bearings, or loose components. We quiet the machine and prevent more serious internal damage.

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Ice melting too fast inside the bin

‍If ice melts quickly, the bin thermostat may be damaged, or the drain system could be blocked. We fix temperature control issues and ensure proper drainage.

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Error codes on display

‍Modern ice machines show error codes for everything from water flow problems to sensor failures. We diagnose brand-specific codes and repair the underlying issue.

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Machine won’t turn on

‍A dead machine commonly indicates a control board failure, electrical problem, fuse issue, or bad wiring. We run full electrical diagnostics to get your unit working safely.