Same-Day and Next-Day Repairs

Commercial Grill & Flat-Top Griddle Repair in Charlotte, NC

Same-day repair for restaurant grills, griddles, charbroilers, and commercial cooking equipment across Charlotte and surrounding areas.
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Commercial Grill & Flat-Top Griddle Repair

Types of Commercial Grills & Griddles We Service

From breakfast rush to dinner service, your hot line can’t slow down. Our technicians diagnose ignition, heating, and control problems quickly, servicing gas and electric equipment with code-compliant repairs and OEM parts.

Gas Flat-Top Griddles

We service burner tubes, ignition systems, gas valves, and regulators to restore even heat and safe operation.

Electric Griddles

Heating elements, thermostats, sensors, and wiring repaired or replaced to eliminate cold zones and tripping breakers.

Charbroilers & Open Grills

Burners, radiants, and igniters repaired for strong, even flames and consistent searing performance.

Clamshell & Panini Grills

Repairs for top heating plates, hinge assemblies, and thermostats to keep dual-surface cooking precise and fast.

Infrared Grills

We replace ceramic burners, clean orifices, and calibrate controls for powerful, efficient heat.

Plancha & Steel Plate Griddles

Surface leveling, temperature calibration, and control repairs for premium cooktops.

Countertop & Portable Units

Compact equipment serviced for power, control, and element issues in small kitchens or catering ops.

Range-Top Griddles

Integrated griddles repaired for uneven heating, ignition trouble, or control failures—without removing the range when possible.

issues we fix

Common Commercial Grill & Griddle Problems We Fix

Downtime kills ticket times and margins. We pinpoint the cause—fuel delivery, controls, elements, or ventilation—and fix it right the first time, verifying temperature and recovery before we leave.

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Common issues include:

Uneven Heating or Cold Spots

We clean burners, replace elements, and calibrate thermostats for uniform surface temps.

Ignition Failure

Pilot lights, spark modules, or safety valves are repaired so your line lights reliably every time.

Low Flame or Weak Heat Output

Clogged orifices, regulator issues, or restricted gas supply were corrected for full BTU performance.

Thermostat Not Responding

Faulty thermostats and sensors replaced; controls recalibrated to hold set temps.


Unit Won’t Power On

We diagnose breakers, cords, wiring, and boards to restore safe power.


Overheating or Burnt Food

We correct relay or sensor faults to ensure proper temperature control.


Grease Buildup & Smoke

We clear troughs and drains and address ventilation tie-ins to reduce smoke and fire risk.


Broken Knobs or Control Panels

We replace OEM switches, dials, and electronic controls to ensure safe and precise operation.

what we promise

Why choose us for commercial grill & griddle repair

Same-Day and Next-Day Repair
Need your fridge cooling again or washer spinning today? Our Charlotte appliance repair team offers same-day and next-day visits — so your home gets back to normal without long waits.
Licensed, Insured, and Background-Checked Technicians
Every technician on our team is factory-trained, insured, and background-checked for your safety. We never outsource — you always get a trusted local expert.
Upfront, Transparent Pricing After Full Diagnosis
No surprises here. After diagnosing your appliance, we explain exactly what needs fixing and how much it’ll cost — no hidden fees, no upsells, just fair, transparent service.
Locally Owned, Not a Franchise
We’re proud to serve Charlotte as a local, family-owned business — not a big national chain. That means faster response times, personal attention, and reliable service you can count on.
brands

Trusted commercial grill and griddle brands we service

We repair all major brands, including Vulcan, Garland, Wolf, Star, Southbend, Blodgett, Imperial, and more. We source OEM parts and follow brand-specific repair procedures for reliable, long-lasting performance.

Find Your Brand
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reviews

What our clients say about our services

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Greg G.
5.0
★★★★★
Can’t say enough great things about Dimitri! He’s a fantastic technician—knowledgeable, personable, and reliable. He arrived on time, completed the work efficiently, and even returned right away when a small issue came up. If you need someone to service your Sub-Zero appliances, Dimitri at Trusted Appliance Repair is the one to call!
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Will B.
5.0
★★★★★
Unbelievable experience! My 15 year old Samsung washer stopped working (bad pump). I called them at 8:45am, they had a technician at my home in Huntersville within an hour. The technician, Dmitrii, confirmed the bad pump. I went ahead with the repair and he waived the $99 call out fee for doing so. He replaced my pump for an incredibly fair price. I was blown away that he actually had a pump on his truck for such an old washer!! He said he carriers more than 80 pumps with him! 🤯 In total, Dmitrii had my washer fixed within two hours of my initial call to them. AMAZING!! Dmitrii was very friendly and very professional. I HIGHLY recommend Trusted Appliance Repair!!!
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Brandy T.
5.0
★★★★★
Highly recommend, dishwasher wouldn't drain, they came out next day. I have a Jennair, didn't have the parts, said part would be in Monday.Called me 1st thing Monday, here by 10am. Fixed!! On time, professional quality company.My pups liked him too
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Brandy T.
5.0
★★★★★
Highly recommend, dishwasher wouldn't drain, they came out next day. I have a Jennair, didn't have the parts, said part would be in Monday.Called me 1st thing Monday, here by 10am. Fixed!! On time, professional quality company.My pups liked him too
K
Kyle K.
5.0
★★★★★
Dmitrii provided me with quick, professional and friendly service. A part was needed to fix my washing machine and was obtained quickly with a very short turn around for the fix. All work was explained in detail and I was completely in the loop for the entire process. Very happy with the repair and service provided.
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Paul D.
5.0
★★★★★
Our GE front load washer started acting up. I read some reviews of different appliance repair businesses and decided to call Trusted Appliance Repair. I call d on Monday afternoon, someone answered right away. He said a tech could be at my home same day. The tech came and quickly diagnosed the problem. Unfortunately it was a bad control board which I suspected. He said he needed to order the part and he could likely install it on Friday. But on Wednesday he called and said the part arrived and he could come over today. So it’s Wednesday afternoon about 48 hours from my call and the unit is working. The tech, Andrew, was courteous and prompt. Although I’m not happy to have to replace a board on a machine that’s only had 24 months service, I was very pleased with the service from Trusted Appliance and would recommend them. They made the entire process very easy
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David E.
5.0
★★★★★
I have a WT7405CW LG washer. Thought I had a leaking washer unit, turns out it was the house's drain line backing up...🙃 Dmitrii figured it out quick and gave me some free advice on my dryer. Good customer service and came the next day. Would use them again 👍🏽.
M
Megan
5.0
★★★★★
Absolutely outstanding service!!! I called about a malfunctioning dryer and was offered a same-day appointment. Dmitrii was prompt, professional, friendly, and incredbily thorough. He took the time to explain everything clearly, showed me the root of the issue, and even gave me extra tips for maintaining both my dryer and washing machine. The problem is a faulty control board, which concerned me since this is a brand new machine but he reassured me that it's very common. He also gave me a lot of insight into how to handle the replacement part process with LG, and offered a very reasonable quote for labor to install the new part if they are unable to get a tech out in a timely fashion. I truly appreciated the honesty and level of care, and I cannot say enough good things about this company. If you're in the Huntersville area and need help with your appliances, you should absolutely choose Trusted Appliance Repair.
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Kate M.
5.0
★★★★★
Andrey from Trusted Appliance Repair LLC did an excellent job with our oven repair in Huntersville. The oven wasn’t heating evenly, and he quickly diagnosed a faulty bake element. He replaced the part, tested the unit, and now it works perfectly again. He was on time, very professional, and the price was reasonable. If you ever need stove or oven repair in Huntersville, this is the company to call!
J
Jonathon L.
5.0
★★★★★
Expert, professional, fast service. As an automotive repair technician myself, I know first hand how it can be in the service/repair industry so professionalism and expertise is my top priority. My service technician Andrew was personable and professional, diagnosed my dryer issue within 30 minutes and performed repairs properly to a high standard. Showed me the issue I was having and was able to clearly communicate the steps to repair. Easy and fast booking with no hidden fees and clearly explained diagnosis on the invoice that was sent to me via text. This is what instills confidence to a customer that the job was done right the first time. If I could give 10 stars I would.
K
Kelly H.
5.0
★★★★★
Andrew was great! Efficient and professional. He very quickly diagnosed the problem with my dryer and had me up and running in no time flat. He texted me when he was on his way and explained what he was doing and what I could expect as he was working. I will definitely call Reliable again!
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Nizar G.
5.0
★★★★★
We called about 3:30pm regarding fridge and freezer. Technician arrived just after 4. Promptly diagnosed the issue and discussed options and reliability of repair with us. Repair completed by 6:00. Great response time but also much appreciated the professionalism and the honesty
S
Svitlana M.
5.0
★★★★★
Great service and Andrew were able to come over the same day. They fixed our Maytag dryer in less than an hour and gave us a fair price for the work. He’s fixed other appliances for us in the past and is reliable.
A
Angela P.
5.0
★★★★★
Dimitrii was prompt, respectful, and thorough with his assessment and repair of my dryer. I’ll be using him for all future repair needs and recommending him to others. If you’re looking for an honest, kind, and efficient repair person, he is your man!
M
Malory M.
5.0
★★★★★
Incredibly great service! Definitely recommend. Dimitri came out early and was very thorough with his diagnosis and even helped me after the fact to prove to GE that I needed a replacement fridge.
Our Process

Our commercial grill repair process

1
Diagnostic Inspection
scheduling
A certified technician arrives on time and inspects your appliance to identify the problem quickly.
2
Clear Estimate & Repair Plan
We explain the issue in simple terms and offer a transparent quote before starting any work.
3
Professional Appliance Repair
With your approval, we perform the repair using quality parts and industry-standard tools.
4
Final Testing and Quality Assurance
After repairs are completed, we test your appliance to ensure it’s working like new.
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faq

Commercial grill & griddle repair FAQs

Why is my commercial griddle not heating evenly?
Uneven heat is one of the most common complaints from restaurant owners. It usually happens because burners or elements are clogged with grease, carbon buildup, or food residue. Faulty thermostats and uneven plate leveling can also cause cold zones. Our technicians deep-clean the system, recalibrate temperature sensors, and ensure consistent heat distribution across the entire cooking surface — so every burger, pancake, or steak cooks evenly
Why won’t my grill or griddle turn on?
If your commercial griddle doesn’t power up or your grill fails to ignite, it may be an issue with the power source, tripped breaker, damaged wiring, or a faulty control board. For gas units, clogged pilot lines or broken igniters are common culprits. We perform a full electrical and gas safety inspection, repair wiring and ignition components, and ensure your unit is ready for continuous daily use.
What causes my grill to produce low flame or weak heat?
Low flame or poor heat output often means your burners or orifices are partially blocked, the gas pressure is too low, or the regulator is failing. It can also occur if the wrong orifice size was installed for your fuel type (natural gas vs. propane). We check the entire fuel line for leaks or restrictions and clean or replace components as needed to restore full BTU power and fast heat recovery.
How do I know if my griddle thermostat needs replacement?
If your griddle runs too hot, doesn’t reach set temperature, or fluctuates unpredictably, the thermostat is likely faulty. Over time, grease and heat can wear out internal sensors, leading to inaccurate readings. We test the thermostat’s accuracy, recalibrate where possible, or install a new OEM control for precise temperature management and consistent cooking results.
Why is my grill smoking excessively or setting off alarms?
Heavy smoke typically comes from grease buildup under the burners, blocked ventilation, or failing grease troughs and drains. In some cases, old or damaged radiants cause uneven flame spread, making food burn faster. We thoroughly clean your unit, repair or replace grease trays, and test exhaust airflow to eliminate smoke and restore safe, compliant kitchen conditions.
How often should I schedule professional maintenance for my griddle?
For most restaurants, we recommend full maintenance every 3–6 months. High-volume or 24/7 kitchens may need monthly tune-ups. Preventive service keeps burners clean, thermostats accurate, and ignition systems reliable — preventing costly breakdowns during peak hours. Regular care also extends equipment life and helps maintain energy efficiency
Why does my flat-top grill keep overheating even on low settings?
Overheating is often caused by a stuck thermostat relay or shorted control board sending constant power to the heating elements. In gas models, a faulty gas valve may be allowing too much fuel through. Our technicians test every temperature control component and replace damaged sensors or valves so your grill maintains steady, accurate heat levels throughout the day.
My griddle trips the breaker — what does that mean?
f your electric griddle keeps tripping a circuit breaker, it’s likely drawing too much current from a shorted heating element, damaged cord, or faulty switch. Continued use can pose an electrical hazard. We inspect the wiring, breakers, and grounding to isolate the problem and make safe, code-compliant repairs.

Book your commercial grill or griddle repair today

Don’t let downtime slow your kitchen. Call (980) 306-2809 or book online for fast, expert commercial cooking equipment repair in Charlotte, NC.

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(980) 306-2809
Available 7 Days a Week
Free Service Call with Repair
Licensed and Insured
Pet-friendly technicians