Same-Day and Next-Day Repairs

Professional Commercial Freezer Repair for Restaurants, Cafés, and Grocery Stores

Fast, reliable repair for walk-in freezers, reach-ins, and commercial deep freezers. We minimize downtime and protect your inventory.
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commercial freezer

Commercial Freezer Types We Repair

We service every major commercial freezer used in food service, manufacturing, grocery, and hospitality. Whether your unit is losing temperature, over-freezing, or shutting off unexpectedly, our technicians diagnose the issue fast and repair it using commercial-grade parts.

Walk-In Freezers

Large-capacity freezers used in restaurants, grocery stores, and warehouses. We repair temperature issues, compressor failures, and defrost system problems to keep your stock protected.

Reach-In Upright Freezers

Common in commercial kitchens and prep areas. We fix evaporator issues, electrical faults, bad thermostats, and cooling inconsistencies that affect daily operations.

Commercial Chest Freezers

Ideal for bulk storage but prone to lid seal failures, frost buildup, and internal fan issues. We restore reliable low temperatures and efficient performance.

Under-Counter Freezers

Compact units used along prep lines and bar stations. We repair overheating compressors, airflow blockages, and electrical malfunctions that cause warm spots or spoilage.

Display & Glass Door Freezers

Retail and grocery freezers that must look good and run cold. We fix door gasket leaks, fogging, lighting issues, and temperature swings that impact product quality.

Blast & Flash Freezers

High-speed freezing equipment requiring precise control. We repair sensor issues, cycle malfunctions, and motor failures to keep rapid-cooling performance consistent.

Commercial Deep Freezers

Heavy-duty freezers designed for long-term storage. We fix freezing plate issues, short-cycling, and internal electrical faults.

Ice Cream & Gelato Freezers

Units built for narrow temperature ranges and product texture. We repair compressor problems, sensor malfunctions, and sudden temperature spikes.

issues we fix

Common Commercial Freezer Issues We Fix

Freezers work around the clock, so even small problems can put thousands of dollars in inventory at risk. Our technicians quickly find the root cause and make long-lasting repairs using commercial-grade tools and OEM parts.

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Common issues include:

Temperature Rising or Inconsistent

Often caused by a failing compressor, refrigerant leak, or blocked airflow. We restore stable temperatures to prevent food spoilage and product loss.

Excessive Frost or Ice Buildup

Usually linked to defrost system failure, bad door gaskets, or sensor issues. We clear ice, repair components, and stop frost from returning.

Freezer Not Turning On

May indicate electrical problems, a dead control board, or compressor failure. We safely diagnose and restore power to your unit.

Water Leaking Inside or Outside

Drain line clogs, cracked tubing, or ice melt issues often cause leaks. We identify the source and correct it to prevent further damage.

Freezer Running Constantly

A sign that the system is struggling due to dirty condenser coils, thermostat problems, or refrigerant imbalance. We correct the issue and improve efficiency.

Loud Noises or Vibrations

Grinding, buzzing, or rattling sounds typically point to failing fans, motors, or loose components. We quiet the unit and prevent further wear.

Ice Forming Around the Door

Caused by damaged gaskets or misaligned doors letting in warm air. We replace seals and adjust alignment for a tight, efficient closure.

Bad Smell Inside the Freezer

Mold, spoiled food, or stagnant moisture can create unpleasant odors. We sanitize the interior and address ventilation or drainage issues.

Digital Display or Control Issues

Commercial freezers often show error codes for sensor, compressor, or system faults. We diagnose brand-specific codes and fix the underlying problems.

what we promise

Why choose our team for your commercial freezer repair

Same-Day and Next-Day Repair
Need your fridge cooling again or washer spinning today? Our Charlotte appliance repair team offers same-day and next-day visits — so your home gets back to normal without long waits.
Licensed, Insured, and Background-Checked Technicians
Every technician on our team is factory-trained, insured, and background-checked for your safety. We never outsource — you always get a trusted local expert.
Upfront, Transparent Pricing After Full Diagnosis
No surprises here. After diagnosing your appliance, we explain exactly what needs fixing and how much it’ll cost — no hidden fees, no upsells, just fair, transparent service.
Locally Owned, Not a Franchise
We’re proud to serve Charlotte as a local, family-owned business — not a big national chain. That means faster response times, personal attention, and reliable service you can count on.
brands

Commercial Freezer Brands We Service

We repair all major commercial freezer brands, including True, Turbo Air, Traulsen, Hoshizaki, Arctic Air, Delfield, Continental, and many more. If you are not sure about your brand or model, share a photo or serial tag and we will confirm service options.

Find Your Brand
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reviews

What our clients say about our services

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Greg G.
5.0
★★★★★
Can’t say enough great things about Dimitri! He’s a fantastic technician—knowledgeable, personable, and reliable. He arrived on time, completed the work efficiently, and even returned right away when a small issue came up. If you need someone to service your Sub-Zero appliances, Dimitri at Trusted Appliance Repair is the one to call!
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Will B.
5.0
★★★★★
Unbelievable experience! My 15 year old Samsung washer stopped working (bad pump). I called them at 8:45am, they had a technician at my home in Huntersville within an hour. The technician, Dmitrii, confirmed the bad pump. I went ahead with the repair and he waived the $99 call out fee for doing so. He replaced my pump for an incredibly fair price. I was blown away that he actually had a pump on his truck for such an old washer!! He said he carriers more than 80 pumps with him! 🤯 In total, Dmitrii had my washer fixed within two hours of my initial call to them. AMAZING!! Dmitrii was very friendly and very professional. I HIGHLY recommend Trusted Appliance Repair!!!
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Brandy T.
5.0
★★★★★
Highly recommend, dishwasher wouldn't drain, they came out next day. I have a Jennair, didn't have the parts, said part would be in Monday.Called me 1st thing Monday, here by 10am. Fixed!! On time, professional quality company.My pups liked him too
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Brandy T.
5.0
★★★★★
Highly recommend, dishwasher wouldn't drain, they came out next day. I have a Jennair, didn't have the parts, said part would be in Monday.Called me 1st thing Monday, here by 10am. Fixed!! On time, professional quality company.My pups liked him too
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Kyle K.
5.0
★★★★★
Dmitrii provided me with quick, professional and friendly service. A part was needed to fix my washing machine and was obtained quickly with a very short turn around for the fix. All work was explained in detail and I was completely in the loop for the entire process. Very happy with the repair and service provided.
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Paul D.
5.0
★★★★★
Our GE front load washer started acting up. I read some reviews of different appliance repair businesses and decided to call Trusted Appliance Repair. I call d on Monday afternoon, someone answered right away. He said a tech could be at my home same day. The tech came and quickly diagnosed the problem. Unfortunately it was a bad control board which I suspected. He said he needed to order the part and he could likely install it on Friday. But on Wednesday he called and said the part arrived and he could come over today. So it’s Wednesday afternoon about 48 hours from my call and the unit is working. The tech, Andrew, was courteous and prompt. Although I’m not happy to have to replace a board on a machine that’s only had 24 months service, I was very pleased with the service from Trusted Appliance and would recommend them. They made the entire process very easy
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David E.
5.0
★★★★★
I have a WT7405CW LG washer. Thought I had a leaking washer unit, turns out it was the house's drain line backing up...🙃 Dmitrii figured it out quick and gave me some free advice on my dryer. Good customer service and came the next day. Would use them again 👍🏽.
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Megan
5.0
★★★★★
Absolutely outstanding service!!! I called about a malfunctioning dryer and was offered a same-day appointment. Dmitrii was prompt, professional, friendly, and incredbily thorough. He took the time to explain everything clearly, showed me the root of the issue, and even gave me extra tips for maintaining both my dryer and washing machine. The problem is a faulty control board, which concerned me since this is a brand new machine but he reassured me that it's very common. He also gave me a lot of insight into how to handle the replacement part process with LG, and offered a very reasonable quote for labor to install the new part if they are unable to get a tech out in a timely fashion. I truly appreciated the honesty and level of care, and I cannot say enough good things about this company. If you're in the Huntersville area and need help with your appliances, you should absolutely choose Trusted Appliance Repair.
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Kate M.
5.0
★★★★★
Andrey from Trusted Appliance Repair LLC did an excellent job with our oven repair in Huntersville. The oven wasn’t heating evenly, and he quickly diagnosed a faulty bake element. He replaced the part, tested the unit, and now it works perfectly again. He was on time, very professional, and the price was reasonable. If you ever need stove or oven repair in Huntersville, this is the company to call!
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Jonathon L.
5.0
★★★★★
Expert, professional, fast service. As an automotive repair technician myself, I know first hand how it can be in the service/repair industry so professionalism and expertise is my top priority. My service technician Andrew was personable and professional, diagnosed my dryer issue within 30 minutes and performed repairs properly to a high standard. Showed me the issue I was having and was able to clearly communicate the steps to repair. Easy and fast booking with no hidden fees and clearly explained diagnosis on the invoice that was sent to me via text. This is what instills confidence to a customer that the job was done right the first time. If I could give 10 stars I would.
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Kelly H.
5.0
★★★★★
Andrew was great! Efficient and professional. He very quickly diagnosed the problem with my dryer and had me up and running in no time flat. He texted me when he was on his way and explained what he was doing and what I could expect as he was working. I will definitely call Reliable again!
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Nizar G.
5.0
★★★★★
We called about 3:30pm regarding fridge and freezer. Technician arrived just after 4. Promptly diagnosed the issue and discussed options and reliability of repair with us. Repair completed by 6:00. Great response time but also much appreciated the professionalism and the honesty
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Svitlana M.
5.0
★★★★★
Great service and Andrew were able to come over the same day. They fixed our Maytag dryer in less than an hour and gave us a fair price for the work. He’s fixed other appliances for us in the past and is reliable.
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Angela P.
5.0
★★★★★
Dimitrii was prompt, respectful, and thorough with his assessment and repair of my dryer. I’ll be using him for all future repair needs and recommending him to others. If you’re looking for an honest, kind, and efficient repair person, he is your man!
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Malory M.
5.0
★★★★★
Incredibly great service! Definitely recommend. Dimitri came out early and was very thorough with his diagnosis and even helped me after the fact to prove to GE that I needed a replacement fridge.
Our Process

How our commercial freezer repair process works

1
Diagnostic Inspection
scheduling
A certified technician arrives on time and inspects your appliance to identify the problem quickly.
2
Clear Estimate & Repair Plan
We explain the issue in simple terms and offer a transparent quote before starting any work.
3
Professional Appliance Repair
With your approval, we perform the repair using quality parts and industry-standard tools.
4
Final Testing and Quality Assurance
After repairs are completed, we test your appliance to ensure it’s working like new.
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faq

Commercial freezer repair frequently asked questions

How quickly can you respond to a commercial freezer emergency?
In many cases, we can provide same-day or next-day service for urgent freezer breakdowns, especially when inventory is at risk.
My freezer is running but not cold enough — what should I do?
First, keep the doors closed as much as possible. Then call us. The issue may involve airflow, refrigerant levels, or a failing component, and running it too long can cause more damage.
Do you repair walk-in freezers as well as smaller units?
Yes. We service walk-in freezers, reach-ins, chest freezers, display freezers, and specialty units used in food service, retail, and other commercial environments.
Is it better to repair or replace my older commercial freezer?
It depends on the age, condition, and cost of the repair. After diagnostics, we will give you an honest comparison so you can choose what makes the most sense for your business and budget.
Why is there so much frost and ice inside my freezer?
Excess frost often points to failed door gaskets, frequent door openings, defrost system issues, or warm air infiltration. We find and fix the source to keep frost under control.
Can you work around our business hours?
Whenever possible, we schedule service during slower periods, between shifts, or before opening to minimize disruption to your staff and customers.
Do you offer preventive maintenance for commercial freezers?
Yes. Regular maintenance, including coil cleaning and system checks, helps prevent breakdowns, improve efficiency, and extend the life of your equipment.
Will my repair be covered by any kind of warranty?
We stand behind our work with a limited warranty on parts and labor. Your technician will explain the specific coverage for your repair before the job is completed.

Restore your commercial freezer before inventory is lost

If your freezer is warming up, leaking, or making strange noises, do not wait. Call us today to schedule commercial freezer repair and protect your products, customers, and bottom line.

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(980) 306-2809
Available 7 Days a Week
Free Service Call with Repair
Licensed and Insured
Pet-friendly technicians