Same-Day and Next-Day Repairs

Expert Freezer Repair in Charlotte and Surrounding Areas

A broken freezer can lead to spoiled food, costly waste, and major inconvenience. At Trusted Appliance Repair LLC, we specialize in fast, professional freezer repair for all major brands and models. Whether your freezer isn’t cooling properly, making strange noises, or building up frost, our certified technicians will diagnose the issue accurately and fix it right – often the same day.
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freezer repair
what we can repair

Types of freezers we repair

Freezers come in many shapes and sizes, from compact units to large built-ins, and each has its own common issues. At Trusted Appliance Repair LLC, our certified technicians are trained to service all types of freezers found in North Carolina homes. Whether you’re dealing with uneven cooling, frost buildup, or electrical problems, we’ll quickly identify the issue and restore your freezer to peak performance.

Upright Freezers

Common in homes and garages, these vertical freezers can develop temperature control issues or frost buildup. We repair thermostat problems, door seal damage, and defrost system failures to keep them working efficiently.

Chest Freezers

Spacious and energy-efficient, chest freezers sometimes suffer from lid seal leaks, compressor issues, or frost accumulation. Our technicians inspect and repair these problems to restore full cooling performance.

Built-In Freezers

Luxury built-in models require precise maintenance and repairs. We handle electronic control issues, compressor failures, and temperature fluctuations with brand-certified parts and tools.

Drawer Freezers

Modern and space-saving, drawer-style freezers are prone to sliding track damage, wiring issues, and cooling irregularities. We provide quick, effective repairs to ensure smooth operation.

Compact & Mini Freezers

Perfect for offices, dorms, or small kitchens, but they’re not immune to thermostat or fan failures. We fix cooling inconsistencies and restore reliable operation for smaller units.

High-End Freezers

Premium models require expert attention. We service all luxury freezer systems, including dual-compressor units, sealed system leaks, and control panel malfunctions.

issues we fix

We can handle a variety of common freezer issues

A malfunctioning freezer can cause more than just inconvenience — it can lead to spoiled food and costly waste. Our experienced technicians handle every type of freezer problem, from simple thermostat errors to complex compressor failures. We use advanced diagnostics to find the root cause and repair it quickly, helping you restore consistent temperature and reliable performance.

No matter what type or brand of freezer you own, our team can handle it. We keep common replacement parts in stock and offer same-day or next-day service across Charlotte and nearby areas, so you never have to worry about spoiled food or long wait times. Trusted Appliance Repair LLC delivers fast, reliable freezer repair you can depend on.

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Common issues include:

Freezer Not Cooling Properly

If your freezer isn’t cold enough, it may have a faulty compressor, defrost timer, or thermostat. We perform full diagnostics and restore optimal temperature fast.

Excessive Frost or Ice Buildup

Too much frost usually indicates a defrost system failure, bad gasket, or door not sealing properly. We clean, replace, and recalibrate components for balanced airflow.

Freezer Leaking Water

Leaks often come from blocked defrost drains or cracked water lines. We locate and fix the source to prevent future floor damage.

Freezer Making Strange Noises

Buzzing, clicking, or knocking sounds often point to fan or motor problems. We replace worn parts to keep your freezer running quietly.

Freezer Constantly Running

When your freezer never turns off, it’s wasting energy and wearing out the compressor. We check temperature sensors, thermostats, and control boards to fix the problem.

Freezer Not Turning On

Power failure? Tripped breaker? Faulty control board? We troubleshoot electrical issues and restore full operation safely.

Door Seal or Gasket Damage

A worn or loose gasket causes cold air leaks and higher energy bills. We install new seals to maintain efficiency and food safety.

Freezer Over-Freezing or Too Cold

When items freeze too hard or frost forms everywhere, it may be a thermostat or damper issue. We adjust settings and replace sensors as needed.

what we promise

Why Choose Our Freezer Repair Experts

Same-Day and Next-Day Repair
Need your fridge cooling again or washer spinning today? Our Charlotte appliance repair team offers same-day and next-day visits — so your home gets back to normal without long waits.
Licensed, Insured, and Background-Checked Technicians
Every technician on our team is factory-trained, insured, and background-checked for your safety. We never outsource — you always get a trusted local expert.
Upfront, Transparent Pricing
No surprises here. After diagnosing your appliance, we explain exactly what needs fixing and how much it’ll cost — no hidden fees, no upsells, just fair, transparent service.
Locally Owned, Not a Franchise
We’re proud to serve Charlotte as a local, family-owned business — not a big national chain. That means faster response times, personal attention, and reliable service you can count on.
brands

Brands We Service

At Trusted Appliance Repair LLC, we work with all major freezer brands — from trusted household names to premium built-in models. Our certified technicians service Whirlpool, GE, Samsung, LG, Frigidaire, Maytag, KitchenAid, Sub-Zero, Thermador, Viking, and more. Whether your freezer is upright, chest, or built-in, we use genuine parts and proven repair methods to restore reliable cooling and long-lasting performance.

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reviews

What our clients say about our services

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Greg G.
5.0
★★★★★
Can’t say enough great things about Dimitri! He’s a fantastic technician—knowledgeable, personable, and reliable. He arrived on time, completed the work efficiently, and even returned right away when a small issue came up. If you need someone to service your Sub-Zero appliances, Dimitri at Trusted Appliance Repair is the one to call!
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Will B.
5.0
★★★★★
Unbelievable experience! My 15 year old Samsung washer stopped working (bad pump). I called them at 8:45am, they had a technician at my home in Huntersville within an hour. The technician, Dmitrii, confirmed the bad pump. I went ahead with the repair and he waived the $99 call out fee for doing so. He replaced my pump for an incredibly fair price. I was blown away that he actually had a pump on his truck for such an old washer!! He said he carriers more than 80 pumps with him! 🤯 In total, Dmitrii had my washer fixed within two hours of my initial call to them. AMAZING!! Dmitrii was very friendly and very professional. I HIGHLY recommend Trusted Appliance Repair!!!
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Brandy T.
5.0
★★★★★
Highly recommend, dishwasher wouldn't drain, they came out next day. I have a Jennair, didn't have the parts, said part would be in Monday.Called me 1st thing Monday, here by 10am. Fixed!! On time, professional quality company.My pups liked him too
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Brandy T.
5.0
★★★★★
Highly recommend, dishwasher wouldn't drain, they came out next day. I have a Jennair, didn't have the parts, said part would be in Monday.Called me 1st thing Monday, here by 10am. Fixed!! On time, professional quality company.My pups liked him too
K
Kyle K.
5.0
★★★★★
Dmitrii provided me with quick, professional and friendly service. A part was needed to fix my washing machine and was obtained quickly with a very short turn around for the fix. All work was explained in detail and I was completely in the loop for the entire process. Very happy with the repair and service provided.
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Paul D.
5.0
★★★★★
Our GE front load washer started acting up. I read some reviews of different appliance repair businesses and decided to call Trusted Appliance Repair. I call d on Monday afternoon, someone answered right away. He said a tech could be at my home same day. The tech came and quickly diagnosed the problem. Unfortunately it was a bad control board which I suspected. He said he needed to order the part and he could likely install it on Friday. But on Wednesday he called and said the part arrived and he could come over today. So it’s Wednesday afternoon about 48 hours from my call and the unit is working. The tech, Andrew, was courteous and prompt. Although I’m not happy to have to replace a board on a machine that’s only had 24 months service, I was very pleased with the service from Trusted Appliance and would recommend them. They made the entire process very easy
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David E.
5.0
★★★★★
I have a WT7405CW LG washer. Thought I had a leaking washer unit, turns out it was the house's drain line backing up...🙃 Dmitrii figured it out quick and gave me some free advice on my dryer. Good customer service and came the next day. Would use them again 👍🏽.
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Megan
5.0
★★★★★
Absolutely outstanding service!!! I called about a malfunctioning dryer and was offered a same-day appointment. Dmitrii was prompt, professional, friendly, and incredbily thorough. He took the time to explain everything clearly, showed me the root of the issue, and even gave me extra tips for maintaining both my dryer and washing machine. The problem is a faulty control board, which concerned me since this is a brand new machine but he reassured me that it's very common. He also gave me a lot of insight into how to handle the replacement part process with LG, and offered a very reasonable quote for labor to install the new part if they are unable to get a tech out in a timely fashion. I truly appreciated the honesty and level of care, and I cannot say enough good things about this company. If you're in the Huntersville area and need help with your appliances, you should absolutely choose Trusted Appliance Repair.
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Kate M.
5.0
★★★★★
Andrey from Trusted Appliance Repair LLC did an excellent job with our oven repair in Huntersville. The oven wasn’t heating evenly, and he quickly diagnosed a faulty bake element. He replaced the part, tested the unit, and now it works perfectly again. He was on time, very professional, and the price was reasonable. If you ever need stove or oven repair in Huntersville, this is the company to call!
J
Jonathon L.
5.0
★★★★★
Expert, professional, fast service. As an automotive repair technician myself, I know first hand how it can be in the service/repair industry so professionalism and expertise is my top priority. My service technician Andrew was personable and professional, diagnosed my dryer issue within 30 minutes and performed repairs properly to a high standard. Showed me the issue I was having and was able to clearly communicate the steps to repair. Easy and fast booking with no hidden fees and clearly explained diagnosis on the invoice that was sent to me via text. This is what instills confidence to a customer that the job was done right the first time. If I could give 10 stars I would.
K
Kelly H.
5.0
★★★★★
Andrew was great! Efficient and professional. He very quickly diagnosed the problem with my dryer and had me up and running in no time flat. He texted me when he was on his way and explained what he was doing and what I could expect as he was working. I will definitely call Reliable again!
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Nizar G.
5.0
★★★★★
We called about 3:30pm regarding fridge and freezer. Technician arrived just after 4. Promptly diagnosed the issue and discussed options and reliability of repair with us. Repair completed by 6:00. Great response time but also much appreciated the professionalism and the honesty
S
Svitlana M.
5.0
★★★★★
Great service and Andrew were able to come over the same day. They fixed our Maytag dryer in less than an hour and gave us a fair price for the work. He’s fixed other appliances for us in the past and is reliable.
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Angela P.
5.0
★★★★★
Dimitrii was prompt, respectful, and thorough with his assessment and repair of my dryer. I’ll be using him for all future repair needs and recommending him to others. If you’re looking for an honest, kind, and efficient repair person, he is your man!
M
Malory M.
5.0
★★★★★
Incredibly great service! Definitely recommend. Dimitri came out early and was very thorough with his diagnosis and even helped me after the fact to prove to GE that I needed a replacement fridge.
Our Process

Step-by-Step: How We Repair Your Freezer

1
Diagnostic Inspection
scheduling
A certified technician arrives on time and inspects your appliance to identify the problem quickly.
2
Clear Estimate & Repair Plan
We explain the issue in simple terms and offer a transparent quote before starting any work.
3
Professional Appliance Repair
With your approval, we perform the repair using quality parts and industry-standard tools.
4
Final Testing and Quality Assurance
After repairs are completed, we test your appliance to ensure it’s working like new.
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faq

Frequently Asked Questions About Freezer Problems

Why is my freezer not freezing but the light is on?
If your freezer is running but not freezing, it’s likely a problem with the compressor, evaporator fan, or thermostat. Sometimes, a buildup of frost or blocked air vents can restrict cold airflow. Our technicians can diagnose the cause and restore proper cooling quickly.
Why does my freezer keep frosting up?
Frost buildup usually happens when warm air enters the freezer through a damaged door gasket or when the defrost heater isn’t working properly. Cleaning the door seal and ensuring it closes tightly can help, but if the frost returns, a professional defrost system check is needed.
What causes my freezer to make loud noises?
Rattling, buzzing, or clicking sounds often come from worn evaporator fan motors or a failing compressor. It’s best to have a technician inspect it before it leads to more serious damage or complete motor failure.
Why is water leaking from under my freezer?
Leaks are commonly caused by a blocked defrost drain or cracked water line. As the ice melts, the water has nowhere to go and ends up pooling underneath the unit. We can unclog the drain and replace damaged tubes to stop the leak for good.
Why is my freezer running all the time?
If your freezer never turns off, it could mean the thermostat or temperature sensor is stuck, or the coils are dirty and forcing the compressor to overwork. Cleaning the condenser coils and recalibrating the thermostat usually fixes it, we handle both during service.
How often should I defrost my freezer?
Manual-defrost freezers should be defrosted about every 3–6 months or when frost buildup reaches ¼ inch thick. Frost-free models do this automatically, but even they benefit from occasional maintenance to keep efficiency high.
What’s the average lifespan of a freezer?
A well-maintained freezer typically lasts between 12 and 20 years, depending on the brand and model. Regular cleaning of coils, door seals, and vents helps extend its lifespan and prevent expensive repairs.
Should I repair or replace my old freezer?
If your freezer is less than 10 years old and the repair cost is under 50% of replacement value, repair is usually the smarter choice. We’ll give you an honest assessment based on your unit’s condition and energy efficiency.

Book Your Freezer Repair Today

Don’t wait for your food to spoil – get expert help fast. Call us or book your service online for professional freezer repair in Charlotte and surrounding areas.

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(980) 306-2809
Available 7 Days a Week
Free Service Call with Repair
Licensed and Insured
Pet-friendly technicians