Same-Day and Next-Day Repairs

Professional Fireplace Repair in Charlotte

Whether your unit won’t ignite, smells unusual, produces weak heat, or has smoke issues, our certified technicians provide fast, reliable fireplace repair for homeowners across the Charlotte area. We focus on safety, performance, and long-lasting results so you can enjoy a warm, comfortable home again.
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Fireplace in a living room
what we can repair

Types of fireplaces we repair

Whether your fireplace is decorative or a main heat source, our technicians can service it with precision and care. We specialize in both gas and electric fireplace systems — restoring comfort and safety for your home.

Gas fireplaces

We repair ignition issues, pilot light failures, and gas valve problems. Our experts clean burners, inspect thermocouples, and ensure safe, even flames.

Electric fireplaces

From power failures to flickering flame effects, we troubleshoot heating elements, control boards, and LED systems to restore full functionality.

Direct-vent fireplaces

These sealed systems can develop airflow blockages or fan malfunctions. We clean venting, check exhaust fans, and verify safe operation.

Vent-free fireplaces

Vent-free units are efficient but require precise maintenance to prevent odor or soot buildup. We test sensors and calibrate oxygen depletion systems for clean burning.

Wall-mounted fireplaces

Sleek and modern, but prone to wiring or remote-control problems. We diagnose electrical faults and fix display or flame-effect issues.

Outdoor fireplaces

Exposure to weather can cause corrosion or ignition issues. We replace rusted parts, clean burners, and ensure safe performance for outdoor entertaining.

issues we fix

We can handle all common fireplace issues

Your fireplace should bring warmth and comfort — not frustration. Whether it’s not lighting, not producing heat, or making strange noises, our technicians can fix it fast and safely.

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Common issues include:

Fireplace not igniting

This issue usually happens due to a dirty pilot assembly, faulty igniter, or blocked gas line. We clean and inspect all ignition components to restore safe, reliable startup.

Weak or uneven flame

Low or inconsistent flames often point to clogged burners or incorrect gas pressure. Our technicians adjust and balance the flame for even, efficient heating.

No heat output

If your fireplace produces light but no warmth, it could be a bad heating element, thermostat, or wiring issue. We replace defective parts and test for full heat output.

Burning smell or soot

A strong odor or soot buildup indicates poor combustion or vent blockage. We clean vents, burners, and filters to ensure clean, odor-free operation.

Strange noises or clicking

Rattling, clicking, or popping sounds can come from expanding metal, loose fans, or debris in the housing. We identify and fix the source for quiet operation.

Remote or switch not working

When your remote or wall switch stops responding, it’s often a signal issue or wiring fault. We repair transmitters, receivers, and controls quickly.

Glass fogging or discoloration


Error codes or safety lockouts

Modern fireplaces can enter safety mode if they detect irregularities. We decode error messages, identify the fault, and reset the system properly.

what we promise

Why choose us if you need a fireplace repair near you

Same-Day and Next-Day Repair
Need your fridge cooling again or washer spinning today? Our Charlotte appliance repair team offers same-day and next-day visits — so your home gets back to normal without long waits.
Licensed, Insured, and Background-Checked Technicians
Every technician on our team is factory-trained, insured, and background-checked for your safety. We never outsource — you always get a trusted local expert.
Upfront, Transparent Pricing
No surprises here. After diagnosing your appliance, we explain exactly what needs fixing and how much it’ll cost — no hidden fees, no upsells, just fair, transparent service.
Locally Owned, Not a Franchise
We’re proud to serve Charlotte as a local, family-owned business — not a big national chain. That means faster response times, personal attention, and reliable service you can count on.
brands

Trusted brands we service

We repair all major gas and electric fireplace brands, including Napoleon, Dimplex, Majestic, Heatilator, Regency, and Monessen. Whether your model is built-in, wall-mounted, or outdoor, our technicians know how to diagnose and fix it quickly — keeping your system safe, efficient, and ready to use.

Find Your Brand
Thermador logo
Sub-Zero -logo
Frigidaire-logo
Bosch-logo
KitchenAid-logo
Maytag-logo
Kenmore-logo
GE-logo
LG-logo
Samsung-logo
electrolux-logo
Whirlpool-logo
reviews

What our clients say about our services

Our Process

How our fireplace repair service works

1
Diagnostic Inspection
scheduling
A certified technician arrives on time and inspects your appliance to identify the problem quickly.
2
Clear Estimate & Repair Plan
We explain the issue in simple terms and offer a transparent quote before starting any work.
3
Professional Appliance Repair
With your approval, we perform the repair using quality parts and industry-standard tools.
4
Final Testing and Quality Assurance
After repairs are completed, we test your appliance to ensure it’s working like new.
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faq

Common fireplace repair questions homeowners ask

Why won’t my gas fireplace turn on?
This is often due to ignition failure, a faulty switch, or a worn thermocouple. We test each part and restore safe ignition.
Is it safe to use a fireplace that smells strange?
No, unusual odors can signal overheating, dust burning, or even gas leaks. Stop using the unit and schedule service immediately.
How often should a gas fireplace be serviced?
Most manufacturers recommend annual maintenance to clean burners, check sensors, and ensure safe operation.
Why does my fireplace keep shutting off?
It could be overheating, a failing safety sensor, or restricted airflow. We diagnose the shutdown cause and correct it.
What causes soot buildup in my fireplace?
Poor combustion or blocked vents often lead to soot. We clean the system and restore proper airflow.
Can you fix older fireplace models?
Yes, we repair both newer and older units and source compatible parts whenever possible.
Why is the flame in my fireplace so small or uneven?
This happens when burners are dirty or airflow is restricted. We clean components and adjust settings.
Do you offer emergency or same-day fireplace repair?
Yes — we provide same-day and next-day service in most areas, especially during high-demand seasons.

Book your fireplace repair today

Bring warmth and peace of mind back to your home. Call us now, or book your fireplace repair online today. Our friendly, local technicians will make sure your fireplace is safe, efficient, and ready to enjoy again.

Book Online
(980) 306-2809
Available 7 Days a Week
Free Service Call with Repair
Licensed and Insured
Pet-friendly technicians